Acquarello Swiss Quality Hotel - Lugano

Piazza Cioccaro 9, Lugano, Switzerland, 6900show map
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Rooms and Guests
2Guests1room
Highlights
7
Very goodBased on  503 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Switzerland

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Overview

The excellent Acquarello Swiss Quality Hotel is a 3-star property located in the center of Lugano. The hotel occupies 5 floors and was renovated in 2002.

Due to a convenient location of Acquarello Swiss Quality Hotel, guests have direct access to Swissminiatur, which is 6 km away. A 10-minute walk to the center of Lugano.

Placed near casinos and restaurants, the hotel offers an outdoor swimming pool and a shared lounge for on-site relaxation.

Lugano airport is about 10 minutes by car.

Rooms

The property has non-smoking rooms featuring satellite television, wireless internet, a laptop-compatible safe, a sofa and a work desk. Guests can take advantage of a shower, a hairdryer and bathrobes supplied in the bathrooms.

Eat & Drink

The restaurant menu features local dishes. Trani and Gran Cafe al Porto offer an assortment of dishes within 100 meters of the property.

The hotel offers a continental breakfast at the price of CHF 15 per person per night. 

Services

Bicycles are available for rent on site.

Relax

The hotel provides guests with cribs and a pool for their children. The property offers a gym and a fitness room to keep shape.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible at a location nearby at CHF 45 per day.

Number of floors:   5.  Number of rooms:   59.

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Facilities
Wi-Fi
Parking

CHF 45 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Spa and relaxation

Sauna

Sports & Fitness

  • Fitness centre
  • Sailing
  • Pedal boating
  • Basketball
  • Golf course
  • Table tennis
  • Archery

Services

  • 24-hour room service
  • Housekeeping
  • Bicycle rental
  • Laundry
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Bell staff/Porter

Dining

  • Full board
  • Breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Brunch
  • Lunch
  • Dinner
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • DVDs/ Videos for children
  • Children's pool

Spa & Leisure

  • Outdoor swimming pool
  • Casino
  • Leisure/ TV room
  • Sauna

Room view

  • Garden view
  • Courtyard view
  • Lake view
  • Mountain view

Room features

  • Air conditioning
  • Heating
  • Connecting rooms
  • Living room
  • Wardrobe
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer

Self-catering

  • Refrigerator
  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Hi-Fi
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-22:00FREECheck-out07:00-11:00FREE
Children & extra bedsAll children0 - 12 yearsExtra bedOne child13 - 16 yearsExtra bedChildren above
16 years or adults
Extra bed
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Palazzo Congressi LuganoPalazzo Congressi Lugano1700 ft
LAC Lugano Arte e CulturaLAC Lugano Arte e Cultura2000 ft
Lugano FLPLugano FLP700 ft
Lugano StationLugano Station700 ft
Art Museum LuganoArt Museum Lugano3000 ft
Cattedrale di San LorenzoCattedrale di San Lorenzo100 ftVia Cattedrale
Laderach Chocolaterie SuisseLaderach Chocolaterie Suisse400 ftvia Pessina 17
Lake LuganoLake Lugano1100 ft LuganoSwitzerland
Piazza della RiformaPiazza della Riforma700 ftPiazza della Riforma
Museo d’arte della Svizzera italiana - MASI LuganoMuseo d’arte della Svizzera italiana - MASI Lugano1100 ftPiazza Bernardino Luini 6
Chiesa di Santa Maria degli AngeliChiesa di Santa Maria degli Angeli1800 ftLugano Centro
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TraniTrani300 ftVia Cattedrale, 12
Ristorante ManoraRistorante Manora400 ftPiazza Dante Alighieri 2
La TineraLa Tinera500 ftVia dei Gorini 2
Bottegone del VinoBottegone del Vino800 ftVia Magatti 3
Ristorante Hotel Stella d'ItaliaRistorante Hotel Stella d'Italia700 ft
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Exhibition Center LuganoExhibition Center Lugano3700 ft
Monte San SalvatoreMonte San Salvatore1.0 mi
Lugano Hospital - CivicoLugano Hospital - Civico1.0 mi
Gioielleria PreziosiGioielleria Preziosi1800 ftviale Carlo Cattaneo 1
Emerold board shopEmerold board shop2100 ftvia Serafino Balestra 15 6900
Lido comunale di LuganoLido comunale di Lugano4200 ftViale Castagnola, Lugano
Lido Piscina Comunale Conca d\'OroLido Piscina Comunale Conca d\'Oro1.1 mi6900 Lugano-Paradiso
Museum of CulturesMuseum of Cultures1.6 mivia Cortivo 24-28
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Getting around
Airports
Lugano (LUG)1.9 mi
Samedan (SMV)57.7 mi
Train
Lugano Station1000 ft
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Reviews
6.8
Very goodBased on  503  reviews

Rating by category:

8.0
Location
4.0
Rooms
4.0
Service
4.0
Dining
  • 6.6
    Good

    The primary attribute was location. It served us well, as we were visiting our son who lived nearby.

    The staff were minimally friendly, less than I would have expected. Their public relations needs development.

  • 6.6
    Good

    An extremely conveniently located hotel just at the station of the funicular coming down from the railway station. Clean and functional, but rather spartan

    The closeness of the funicular causes a deep rumbling in the hotel. It didn't disturb my sleep.

  • 3.2
    Guest rating

    It is in the very heart of the city - access is very easly to the city centre

    Staff was not friendly at all!! Noise from the feniculaire... very old building, the room was stinking horribly... Very expensive for the service provided....

  • 7.4
    Very good

    I found the reception not very nice, not very tidy, (dishwasher open behind the receptionist.)Not very bad but a little bit noisy the small train running beside the hotel

  • 6.6
    Good

    Location is excellent, right in the middle of city center and a couple blocks from lakeside.

    The hotel and room are very simple and low end. The bedrooms and breakfast room reminded me of a hostel more than a hotel. However, breakfast was quite ok with a decent selection of food. The personnel was very kind and friendly.

  • 10.0
    Exceptional

    very clean, friendly staff, breakfast was good, excellent location. rode the funicular from the train station to hotel front door.

    only problem and they assured me it would not be, I reserved 3 rooms on a credit card and then when I checked out I paid for the one room with a debit card, the people we were with paid for their 2 room but apparently they charged my credit card for all three nights and 3 rooms on the day I arrived. Due to some changes we only stayed two nights (gave hotel advanced notice of change.) I e-mailed hotel and they are supposed to be resolving this little problem, as they did respond promptly. I would surely stay there again.

  • 8.2
    Fabulous

    The hotel is located very centrally - between railway station and the lake which makes it ideal for a city trip. It is a good combination of the price and quality. We were two adults and a baby and enjoyed our time in this hotel very much.

    If you like tee, take it with you. The coffee machine is in the room but there is no tee.

  • 6.6
    Good

    big and clean rooms, very close to the train station and easy to find it out, also near to everywhere.

    The bathroom is a little bit small, the shower facility is not comfortable at all, needing urgent reconstruction. It should provide better breakfast.

  • 8.8
    Superb

    Excellent value for money, great location, friendly staff, un-complicated ambiance

    The walls between rooms are thin hence guests should ensure to consider others. The free wifi doesn't extend to all four corners of the hotel, i.e. some rooms do not receive it

  • 6.6
    Good

    The location is good and very close to the city center. Also the parking place is just a few minutes away.

    I will not visit again nor recommend anybody this hotel because: 1. noise: acoustic isolation among rooms is made very bad. One can hear everything and this is annoying; 2. noise: there is a cableway station (it was stated while booking the hotel), but I hoped it was not operational in the night. Instead it is open till 2.00am and starts the day after at 5.30am, and there is one trip at 4.00 in the night.

  • 6.2
    Good

    The location is excelent for exlporing the city and also the areas nearby. The public parking garage is also very close to the hotel.

    The staff was not very friendly and helpfull. The incline located just next to the hotel was quite loud. We had to close our windows during the night because of the noise.

  • 5.8
    Guest rating

    The hotel is just besides a funicular that connects the city center to the train station. Every five minutes the whole building is shacked. Moreover the rooms are not sound proof at all, so you can hear all the conversations in the next rooms and in the corridors.

  • 7.8
    Fabulous

    The location and price are the reason why we stay there.

    The extremely slow and unreliable internet. Not all rooms have internet (and it does not seem that you can book a room with internet). The lobby has free wifi but they do not use codes so anyone nearby can tap in and that makes the connection slow, if you are even able to connect. On our last day of our stay we saw people using computers in what is usually a dark corner of a room and that apparently was the "business center". We had 3 agonizing days of slow or no internet and they never told us about the business center. Also, expect a room next to the funicular which runs from 5 am to 11 pm.

  • 7.4
    Very good

    The hotel is right on the top of the tram/Funicular... in fact the funicular was going below my room, which is a bit disturbing while sleeping.

  • 9.2
    Superb

    excellent location. Although the funicular runs just beside it, the noise did not disturb our sleep with the windows closed. The rooms were extremely neat and tidy. Friendly hotel staff.

    breakfast could be better, with some more variety. Daily rate could also be cheaper, but prices in Lugano are generally not cheap anyway.

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Highlights
7
Very goodBased on  503 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Switzerland

Use Badge
Good to know
Check-infrom 15:00-22:00FREECheck-out07:00-11:00FREE
Children & extra bedsAll children0 - 12 yearsExtra bedOne child13 - 16 yearsExtra bedChildren above
16 years or adults
Extra bed
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Lugano (LUG)1.9 mi
Samedan (SMV)57.7 mi
Train
Lugano Station1000 ft
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Check rooms and rates
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Rooms and Guests
2Guests1room
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